This month is all about getting your s#@t together! You might think you have it all together, but trust me, you dont. Until you have a Customer Relationship Management (CRM) tool, there is absolutely no way you can be 100% organized. I know I tried to do it the old fashioned way for years. Spreadsheets, file folders, Rolodex. I thought I had it down. But then I got a CRM and oh my God! I realized that my system was a complete mess. Once you see your entire business laid out like that right in front of you, all of your... Read More

Did you know that more than half of Americans have scrapped a planned purchase because of poor customer service ? Its no wonder more businesses are choosing to invest in customer relationship management or CRM . CRM software is a set of tools that allows you to keep track of your clients' personal information, past purchases, contact preferences, and much more. It not only gives you some much-needed insight, but it allows for your entire sales team to be on the same page anytime they speak to a customer and that makes for... Read More

Have you tried online dating? Downloading the apps, crafting the *perfect* bio, digging through dozens of photos trying to find just the right one . Its exhausting. And, inevitably, you end up on a super awkward coffee date with a total weirdo. Luckily, finding the right CRM is so much easier than finding the right man (or woman) without any embarrassing small talk. So, this Valentines Day, forget about finding the perfect partner. Lets find the perfect customer relationship manager instead. Heres how: What Are Your... Read More

As a small business owner, you are probably being told frequently that you need to invest in a CRM . But what the heck is a CRM anyway?! CRM is short for Customer Relationship Manager. Its basically software that allows you to track your business relationships without losing your mind in the process. Its essentially your BBFF (Best Business Friend Forever). You could also look at it as the lifeblood of your business but I dont want to freak you out. CRMs have been around almost as long as databases. In the beginning,... Read More